1 Message


120 Points

Mon, Mar 11, 2019 10:09 AM



I am trying to access my netbank and the HTML page is not building correctly. There is a large section missing. Below you will see all the problem determination I have done.I have set up a javascript console where I get a "net::ERR_CONTENT_DECODING_FAILED 200" message. 

I have tried accessing the netbank from 2 different PCs with Trend - both are problematic. One is an ASUS Laptop with windows 10 home - the other a DELL DESKTOP with Windows 10 PRO. Both are running Trend MAximum Security 2019.

I successfully accessed the netbank 5th March. Since then I have not updated Windows, drivers etc.

I have tried the following:
- emptying history, cache and cookies
- vivaldi, chrome, ie and firefox
- switched from wireless networking to cabled (ethernet)
- restarted PC
- updated java
- ipconfig /flushdns
- set manual DNS: and

Between 5. march and yesterday my Trend has been updated. 

I disabled the antivirus and tried to log in. Everything worked perfectly. I enabled the antivirus and things still work.

Any idea what is happening ?