
Prodigy
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213 Messages
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5.3K Points
Need different strategy in supporting the forum
Hello,
TM forum is one of the worst among all antiviruses.
Random TM employees (tm_x.....tm_y) land here now and then and provide an answer , to the best of their knowledge. They appear and disappear from the forum as they wish.
Next week , another tm_v or tm_w will do the same, disappearing after that.
Why not having 2-3 dedicated TM employees who will answer each and every day to whatever is posted????
This would give consistency, fluidity and professionalism to this forum.
Thanks!
tm_kree
Trend Security Expert
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830 Messages
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33.2K Points
6 months ago
Hi, @claudiubotezatu!
Thank you for your feedback. We agree that there is room for improvement within our community. Our goal is to continuously enhance and provide a valuable experience for all members.
I'm glad you're always here to help.
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