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292 Points

Mon, Jul 30, 2018 4:17 PM

Closed

Nearly Constant 100% Disk Usage For Several Days then failure (Trend File MBG.db)

Dell computer (I5 processor with 16GB) Windows 10 Home (64 bit) 
Trend Micro Maximum Security

Trend Micro fails with no screen error. Logo disappears.  I have run "Permission Tool",  " Remnant File Remover Tool", restarted the computer, and reinstalled Trend Micro. I have tried this re-install procedure two times and it still fails. I have run the diagnostic tool (SupportID 1292 (SPN GUID f6d16c6a-a981-4f23-86bb-c73dbc0397c7) I see that disk is running 100% and writing MGB.db. Trend Micro stops running and then I see the program "try" to restart again.