suejaneb1's profile
Neophyte

Neophyte

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1 Message

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140 Points

Sat, Oct 13, 2018 1:13 AM

my trend security has uninstalled itself a couple of times since purchasing this year. Why is this?

Trend uninstalls itself; this has happened twice to me since upgrade mid year.
tom_emmelot

Technoid

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1.3K Messages

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29.7K Points

3 y ago

Hi suejaneb1

Update to the 2019 version maybe will make the difference!
here

Hope that helps.

Kind regards
Tom


tm_x

 Superstar

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571 Messages

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9.5K Points

3 y ago

Hi suejaneb1, 

It's possible that the program automatically upgraded itself to the latest version. Along the process, it uninstalls the old one. As I checked, you're now using the latest version so if this happens again, which is very unlikely, please take note of your last computer activity (e.g. what you clicked, downloaded, etc.). Then advise and we'll have it checked. 

^X

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