Neophyte
•
8 Messages
•
270 Points
My Password manager on Firefox says "Unable to help with you passwords" Ive tried several solutions and dont see the certificate server
My Password manager says "Unable to help with your passwords" So far Ive
1) looked for the certificate server reset-there is no certificate installed
2) uninstalled and reinstalled the extension
3) disabled and re-enabled
What else can I do?
tm_kree
Trend Security Expert
•
731 Messages
•
28.8K Points
7 months ago
Hi @lattimm!
Thank you for sharing this in our community.
This is caused by corrupted components. Here's how you can fix the Unable to Help with Your Passwords error. Make sure to install the Password Manager installed on your computer and not just the extension.
0