D
Neophyte

Neophyte

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1 Message

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100 Points

Tue, Nov 2, 2021 11:28 PM

Mute Mode

I keep getting a notification that "Mute Mode is off" and every time I clear the notification it sends that exact notification again within a few seconds. If I wait a while it will just send it again on its own without me clearing it, this is very very very annoying especially while I am trying to do school work. It is extremely annoying......please help. 

Brand User
tm_angelo

 Superstar

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349 Messages

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6.6K Points

1 m ago

Hi dawsongregory2017,

 

The feature Mute Mode is used to temporarily stop non-critical notifications while you are doing an important task and automatically stops non-critical notifications when the PC is in full-screen mode. 

 

To learn more about mute mode and how to manage it, kindly click the link down below.

 

Stop Non-Critical Pop Ups with Trend Micro Mute Mode

 

Hope this helps.

 

- TM_Angelo

Neophyte

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1 Message

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80 Points

16 d ago

I'm getting "mute mode is off" which is annoying as well .

Brand User
tm_kim

 Superstar

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533 Messages

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7.2K Points

Hi, nicolehelen34.

 

May I know the version of the Trend Micro program installed on your computer? Here's how you can check: How to check Trend Micro program version on Windows.

 

Mute Mode stops less important pop-ups from interrupting you while working or playing games on Windows PC. If you're not using the feature, you can configure it by following the steps on the link below:

 

Stop Non-Critical Pop Ups with Trend Micro Mute Mode

 

- TM_Kim

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