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Neophyte

Neophyte

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2 Messages

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120 Points

Saturday, April 15th, 2023 3:21 PM

Closed

Answered

message stay like i need to go something else

I got a pop up message from trend that a wbnsite was blocked. it was a spam threat. It keeps popping up. It doesn't tell me what to do. Ususally i click block and thats it but this time it won't go away. help.

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Brand User

Trend Security Expert

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38 Messages

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820 Points

5 months ago

Hi @superfran

If you are continuously receiving pop-up messages from Trend Micro regarding a website being blocked due to a spam threat and the pop-up persists, you can use the link provided below for assistance on resolving the issue and getting rid of the pop-up.

How to remove suspicious browser notifications on computer | Trend Micro Help Center

Also, you can check your saved search engines in your browsers. 

To check the saved search engines on a web browser, you can follow these steps:

  1. Open your web browser (e.g., Chrome, Firefox, Safari, etc.).
  2. Navigate to the browser's settings or options menu. This is typically accessed through a menu icon (often represented by three vertical dots or horizontal lines) located in the upper-right or upper-left corner of the browser window.
  3. In the settings or options menu, look for a section related to search settings or search engines. The exact location and wording may vary depending on the browser you are using.
  4. Click on the search settings or search engines section to access the search engine settings.
  5. In the search engine settings, you should be able to view a list of saved search engines that are currently configured in your browser. This may include default search engines as well as any additional search engines that you have added or saved.
  6. You can review the list of saved search engines to see which ones are currently configured in your browser.
  7. If you see any related search engines to your pop-up notification removed that search engine. 

Hope this helps. 

Thanks! 

tm_macky

Prodigy

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172 Messages

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4.3K Points

5 months ago

Is it that difficult to provide a screenshot?

Neophyte

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2 Messages

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120 Points

5 months ago

I tried using print screen and it didn't work

Prodigy

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172 Messages

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4.3K Points

5 months ago

Usually I press "OK" and that's it, message will disappear.

Brand User

Trend Security Expert

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26 Messages

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570 Points

5 months ago

Thanks @claudiubotezatu, for always helping out.

 

Hi @superfran,

 

Any update if the solution works on your end? Let us know if you need help.

 

Regards, 

Glenn

(edited)

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