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trend_37f976
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Neophyte

Neophyte

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11 Messages

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330 Points

Tuesday, March 14th, 2023 12:26 PM

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Answered

Maximum 17.7 "Version" in UK .boh 1634 & .1783...

Maximum Auto-Updates data, but 17.7 "Version" is frozen ?   With one UK, 2023 multi-PC, some still remain at .1634 but some went to .1783 in January 2023 ??  All on one-identical Multi-PC Licence-number...

Question

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Updated 

7 months ago

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Brand User
tm_carlo

Trend Security Expert

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90 Messages

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1.9K Points

7 months ago

Hi @trend_37f976

 

Welcome to the Trend Micro Users Community!
 

Mute mode temporarily stops non-critical notifications while you are doing an important task and automatically stops non-critical notifications when the PC is in full-screen mode. It's possible that it was turned on; that's why the program does not automatically update.

 

Learn How to Turn Off Mute Mode on Windows

 

If it still does not update, you may want to check How to Update the Trend Micro Program Manually

Hope this helps. 

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trend_37f976

Neophyte

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11 Messages

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330 Points

@tm_carlo​ All UK Auto-Update have always worked OK, but the Versions vary, even on the same Licence-number...  The Update always downloads/install, but I'm guessing just the Virus-data (not the Version).  Straight after that post, one (not all) PC which was "stuck" on .1634 has now updated to .1827. !!?!

7 months ago

0

trend_37f976

Neophyte

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11 Messages

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330 Points

Now ALL our UK Maximum 17.7 Auto-Updates have installed .1827 OK.  Whatever just happened at Trend, Thank You.

7 months ago

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davevt31

Hustler

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86 Messages

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2K Points

US updated to .1827 today.  They must have updated their program today for everyone.

7 months ago

0

Brand User
tm_carlo

Trend Security Expert

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90 Messages

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1.9K Points

Hi @trend_37f976

I appreciate you letting me know that it has already been updated.

Yes @davevt31 There was an update deployed today.

Have a great day!

7 months ago

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