mickeylimon's profileBrand User
Hustler

Hustler

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66 Messages

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2.1K Points

Mon, May 9, 2022 6:24 AM

Closed

Managing Trend Micro Community Notifications

Managing Trend Micro Community Notifications

To keep up-to-date with your Community activities such as Posts, Replies, and Announcements, you have an option to receive notifications either via Email or within Community.

 

To manage these notifications:

  • Go to your profile icon, choose Profile Settings, then select the Notifications tab.

 

Image

 

  • Check which notifications you want to receive, then click Save Preferences.

 

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Need help? Ask the Community.

Neophyte

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2 Messages

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90 Points

6 months ago

How about a simple “UNSUBSCRIBE” link in your emails so we can unsubscribe with a single click, and no need to “sign in”.

Legend

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753 Messages

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13.4K Points

Hi divi59stx,

 

You may also click the "click here" option at the end of the email to unsubscribe. Check the example below: 

 

 

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Hope this helps. Have a great day!

-TM_Rochelle 

Brand User
tm_kree

Technoid

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571 Messages

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22K Points

@divi59stx  thank you for your suggestion. We are working on adding an "Unsubscribe" option in all email communication. We'll keep you posted.

Have a good one!

Neophyte

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3 Messages

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80 Points

Still not implemented while it is European law to have a one click unsubscribe. Trend Micro should know this because we can now report them to the EU anti spam departments. 

Legend

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753 Messages

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13.4K Points

We'll take note of this, arjanvandongen. Our team is working to add an "Unsubscribe" option to all e-mail communications. As soon as we have more information, we will let you know.

 

 Your understanding is greatly appreciated.

- TM_Rochelle

Neophyte

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2 Messages

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100 Points

@tm_rochelle​ Yeah, that brings you to a page that says you have to login. I believe FCC or FTC requires a single check box w/o login requirements, but it's early & I haven't ingested my caffeine yet.

Neophyte

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2 Messages

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30 Points

6 months ago

UNSUBSCRIBE

UNSUBSCRIBE

UNSUBSCRIBE

Legend

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753 Messages

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13.4K Points

Hi, dominycb

 

You may follow the steps provided on this thread on how to unsubscribe to Trend Micro promotional emails. 

 

Here is a guide on how you can unsubscribe from Community Emails.

Unsubscribing from Community Notifications

 

I hope this helps.

 

- TM_Rochelle

Neophyte

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2 Messages

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100 Points

5 months ago

Yeah, my notifications look just like the example -- NOTHING is checked, yet I'm still getting crap (like gaming).

So if "New Announcements In Community" is UNchecked (UN-ticked) why am I getting this SPAM ?

Legend

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753 Messages

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13.4K Points

Hi, DomainMgr

 

Does the notification come from Trend Micro? Would you be able to send us a sample of the notification you are receiving? You should not receive any emails from the community if you unchecked all the options under notifications.  

 

Please follow this guide on how to unsubscribe from the community posts:

 

Unsubscribing from Community Notifications

 

Hope this helps. 

- TM_Rochelle

Brand User
tm_kath

Legend

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722 Messages

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12.7K Points

Hi @domainmgr​,

We can confirm that you are unsubscribed to any Community Notifications. We are now investigating what causes the issue - receiving community notifications after unsubscribing. We'll keep you posted.

- TM_Kath

Neophyte

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2 Messages

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120 Points

5 months ago

Are you completely bonkers or drunk???

I have not signed up to any of this "community" garbage, yet I have to click on 28 (!!!!!) separate boxes to stop that spam appearing in my inbox???   

Really?????

Are the toddlers at "work" not even capable of a summary check box ("unsubscribe all")?

And what makes that even worse, it's spam dished out to ***paying*** customers, rather than a present from an anonymous bot net. 

Whoever came up with that design should be tarred and feathered as an absolute minimum, and I would have at least expected an apology for the inconveniemce within your post.

Legend

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753 Messages

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13.4K Points

Hi, Jutta.Campbell

 

Welcome to Trend Micro Home Users Community.

 

We are working on adding an "Unsubscribe" option in all email communication that does not require you to log in your account. We'll keep you posted.

 

Please check if you subscribe to any community topics. Please follow the steps under Unsubscribing to Community Topics on the link below:

 

Unsubscribing from Community Notifications

 

Let us know how it goes.

- TM_Rochelle

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