little green check marks and dialog bubbles

about 3 days ago my trend now puts green checks on every page if you mouse over the check a dialog bubble pops up saying site is safe. If i'm on youtube the green check pops up somewhere randomly on the video and mousing over brings the bubble up. if i am on amazon or walmart and try to click a filter box i have to spam click it to work because the first few time all i get is a green check and a bubble saying site is safe hwo to turn this off?

Responses

tm_gela

Neophyte

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13 Messages

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360 Points

23 days ago

Hi @battletitan77,

Welcome to Trend Micro Users Community!

The Trend Micro Toolbar Link Ratings is a feature of the Trend Micro Security solution that provides users with safety information about websites they intend to visit. This feature displays color-coded ratings next to links on search engine results pages and other websites, based on an evaluation of the website's history and reputation for distributing harmful content.

Here's How to toggle highlighting of rated links from Trend Micro

Hope this helps.

Thank you.

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battletitan77

Neophyte

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2 Messages

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120 Points

@tm_gela thats not want i'm talking about i know this appears on a search engine. what i'm saying if i'm watching a youtube video the green check will appear in front of the video i am watching or if i am on amazon looking for a t-shirt and i wanna click XL under the size filter on the left side of the screen if i click once like normal the trend green check appears and the bubble pops up saying amazon.com is a safe siste

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23 days ago

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tm_glenn

Neophyte

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11 Messages

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270 Points

Hi @battletitan77 ,

Thank you for your patience.

I need additional information to understand what's causing this. I recreate the YouTube scenario and it's not showing the issue on my end. What is the extension of Trend Micro that you have? Is it the Trend Micro toolbar or the Trend Micro Check?

Can you also send us screenshots showing the issue, this will help us investigate further, Thanks in advance.

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23 days ago

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