Installation incomplete

Hi @bvasilev​,

thanks for your reply however i have tried this multiple times and for some reason it isnt working, is there another way?

Hi @tm_angelo​ ,

i really appreciate your reply, so i have just tried this and for some reason i also get the same error.

Hi, chrisc_l.

You can try to clean reinstall your Trend Micro program. Please follow the steps below:

1. Log onto your computer using an account with administrator privileges.

2. Check and delete all Trend Micro folders and files manually in the following locations:
   ○ Program Files
   ○ Program Data
   ○ AppData

3. Delete Temp and %temp% files

4. Empty the Recycle Bin.

5. Run the Remnant File Remover Tool.

6. After that, restart your computer then reinstall Trend Micro Internet Security.

Let us know if you need further assistance.

- TM_Kim

@tm_kim  omggg this worked for me, i really appreciate the help i got from everyone, thank you so much