3 Messages


160 Points

Mon, May 27, 2019 3:03 PM


I have just had to re-install Trend Micro Maximum Security from scratch. It keeps on saying "Installing an update".

I'm using a Samsung R590, with windows 7 home premium, SP1, 64-bit OS. It's an Intel Core i5 cpu clocked at 2.4 GHz with 4 GB of RAM. I recently tried to install Windows 10 but failed and am back on Win 7. I had to disable Trend while I was doing the update and ended up deleting it. I have now re-installed it and have Trend Maximum Security V 15.0.1163. My problem is that every time I get it to look for updates, it downloads them OK, but then says (apparently for ever) "Installing an update...". I'm not sure if it's applied the updates or not so I'm not sure if it's up-to-date.

Any ideas what I can do?