A
Neophyte

Neophyte

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1 Message

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100 Points

Thu, May 6, 2021 10:43 AM

i already paid for renew sub

i paid for $29.99 for my account but i dont get sub on it and i did clicked renew and this gave me new serial account. i dont need it since i already own my account

Responses

Brand User

Prodigy

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370 Messages

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5.2K Points

1 m ago

Hi, averyj1116!

 

Welcome to Trend Micro Home Users Community.

 

You don't need to create a new account, you just have to install the correct version with your new serial number. After the installation, you may use your existing account to activate it.

 

You may download the installer from this link below:

How to install Antivirus+ Security

 

Let us know how it goes.

 

- TM_Cathy