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132 Points

Mon, Jul 3, 2017 6:17 AM


How To Remove HKU\S-1-5-21 Virus. Does Trend Micro Maximum Security 11.1 detect Zeus or HKU viruses?

A colleague using Windows Edge on an MSI PC contracted the Zeus virus. (Incidentally another colleague who hit the same website and using Chrome did not - unless there's sleeper files that haven't activated on that Chrome machine yet). The latest Trend Micro Maximum Security 11.1.1045 did not pick up the Zeus virus on the knowingly infected Win10 machine. The user thought he'd cleaned Zeus using: 

1. Downloaded and ran Zemana AntiMalware

2. Downloaded and ran MalwareBytes

3. Downloaded and ran Hitman Pro

4. Completely cleared his Microsoft Edge settings.

Zeus looks to have gone. However my colleague found out three days later he now has the HKU\S-1-5-21 Virus. 

Is TMMS 11.1.1045  supposed to find/clean either the Zeus or HKU\S-1-5-21 Virus's?
Does anyone have a pointer on how to thoroughly clean a machine with Zeus and HKU\S-1-5-21?