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2 Messages


150 Points

Thursday, June 29th, 2023 7:05 AM


How Can I Fix Compatibility Issues after Upgrading from Windows 10 to Windows 11 and upgrade RAM from 4GB to 8GB

Hey everyone,


I recently upgraded my laptop from Windows 10 to Windows 11 and also decided to increase the RAM from 4GB to 8GB. While I was expecting a smoother and improved experience, I've been facing some compatibility issues since the upgrade. I'm hoping to get some guidance and suggestions from the community on how to resolve these problems.


Here are the specific issues I'm encountering:


Slow Performance: Ever since the upgrade, my 8gb ram laptop window 11 seems to be running slower than before. Basic tasks like opening applications or browsing the internet take longer than they used to. It's frustrating, especially considering the RAM upgrade should have improved performance.


Software Compatibility: Some of the software applications I regularly use are now experiencing compatibility issues with Windows 11. They either crash unexpectedly or fail to launch altogether. I've tried reinstalling them, but the problem persists.


Driver Compatibility: Another issue I've noticed is that certain drivers are no longer working properly with the new operating system. My graphics driver, in particular, seems to be causing problems, leading to graphical glitches and occasional crashes.


I've attempted a few troubleshooting steps on my own, such as updating drivers and running system diagnostics, but so far, I haven't had much luck in resolving these issues. I'm hoping that someone in the community has experienced similar problems or might have some suggestions on how to tackle them.


Has anyone else encountered compatibility issues after upgrading to Windows 11 or after increasing the RAM? If so, how did you address these issues? Are there any specific settings or updates I should be aware of? Any advice or recommendations would be greatly appreciated.


Thank you in advance for your help!


Best regards,

Jessica Shepherd

Elite Solutionist


1.4K Messages


33.3K Points

5 months ago

Hi Jessica,

If you go to Device Management, are their exclamation marks, if so update drivers.

Few questions, did you the upgrade by your self or did Windows it automatic, did you use the test to see your Laptop can run Win11?

Kind regards,


Brand User

Trend Security Expert


49 Messages


1K Points

5 months ago

Hi @jessicashepherd001

Thanks for your answer @tom_emmelot

Tom is right, you need to ensure that your drivers are up to date, as they may be causing the slowdown issue on your computer after the upgrade.

Additionally, for any compatibility concerns, you can try the following steps:

  • Right-click on the shortcut or executable file of the problematic application,
  • go to "Properties," and navigate to the "Compatibility" tab.
  • From there, you have the option to enable compatibility mode and select the previous Windows version that functioned smoothly.

These actions can help optimize your computer's performance and address any compatibility concerns you may have.

Also, you mention that you recently upgrade your RAM, from 4gb to 8gb. Have you tried to check if it was installed properly? 

To check it you can use, DirectX Diagnostic Tool (dxdiag). It can provide information about the RAM installed on your computer.

Here's how you can use dxdiag to check your RAM:

  1. Press the Windows key + R on your keyboard to open the Run dialog box.
  2. Type "dxdiag" in the Run box and press Enter. This will open the DirectX Diagnostic Tool.
  3. Wait for the tool to gather information about your system. It may take a few moments.
  4. Once the tool has finished gathering information, you will see the DirectX Diagnostic Tool window.
  5. In the DirectX Diagnostic Tool, navigate to the "System" tab.

On the System tab, you will find various details about your computer's hardware and software configuration. Look for the "System Information" section, where you will see information about your processor, memory, and other system specifications.

Under the "System Information" section, you will find the "Memory" field, which displays the total amount of RAM installed on your computer. It will specify the size in megabytes (MB). If it displays 8192MB (8GB), then you have 8GB of RAM installed.

Hope this helps!





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