scrufter71's profile
Neophyte

Neophyte

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1 Message

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120 Points

Wednesday, January 17th, 2018 7:26 AM

Closed

Hi how do I update my credit card details I am registered for Auto renewal

How do I update my C/Card details, my credit card has changed.

125 Messages

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3.1K Points

6 years ago

Hello scrufter71! Welcome to the community!

Upon checking, your subscription is going to expire this month of October. You may want to just proceed with manually renewing your subscription through our Online Store when your subscription is about to expire. You will be given an option there to put in your credit card details. 

But make sure to disable the existing Auto Renewal from your Trend Micro Account page at

account.trendmicro.com

Alternative to that, you may also contact our support so that they can assist you with updating your credit card details.

You can reach us through:

Contact Trend Micro Technical Support

I hope this helps.

Trend Micro Home Users Community
Brand User

63 Messages

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1.5K Points

6 years ago

Hello scrufter71! Thanksfor contacting us in community! 

Regarding your question on how to update your credit information, You will have to contact our Online Merchant partner which is Digital River to have it changed for you. You can contact them through the information below.

Australia:
1 300 730 160 
Email: trendmicro.apac-cs@digitalriver.com 
Support Hours: 24/7 

You may also contact our support so that they can assist you with updating your credit card details.

You can reach us through:

Contact Trend Micro Technical Support

Should you have any more concerns, Feel free to contact us back here.

Have a nice day ahead! 

Trend Micro Home Users Community

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