Fri, May 20, 2022 7:20 PM
trying to do a full scan will not start help
6 months ago
Welcome to Trend Micro Home Users Community.
We would like to take a look at this closely. Is it okay if we try to restart your Trend Micro components to check if the Trend Micro main console will open again. Kindly follow the instruction below and monitor the issue.
Please try to update your Trend Micro program to the latest version.
How to upgrade Trend Micro to its latest version on Windows
Let us know how it goes.