1 Message


100 Points

Mon, Feb 14, 2022 1:54 PM

False positives with install files for CrystalDiskInfo

TM is warning of issues with CrystalDiskInfo when installing.  This is problematic where installation will fail if the popup isn't answered quickly enough.  This not a new issue; I've been seeing it with most installs for well over a year.  Software vendor can be viewed at CrystalDiskInfo - Crystal Dew World [en] (crystalmark.info)

Brand User



662 Messages


10K Points

5 m ago

Hi @tgm,

Welcome to Trend Micro Home Users Community!

We would like to take a look at this closely. Can you provide us with a screenshot that contains the details of the detection made by Trend Micro?

Awaiting your response.

- TM_Kath

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