Neophyte
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1 Message
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100 Points
Existing Virus
If I already had a virus before I installed trendmicro for the first time, will it remove it once it's installed?
Neophyte
•
1 Message
•
100 Points
If I already had a virus before I installed trendmicro for the first time, will it remove it once it's installed?
tm_prima
Trend Security Expert
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71 Messages
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1.5K Points
5 months ago
Hi @office_a6dfa4
Welcome to Trend Micro Home Users Community.
There is a possibility that you will not be able to install any security software because those malicious programs will prevent you from installing it and that's the reason why installing Trend Micro on a compromised device is not advisable as the program will not function on its full potential.
You may try using our free tool that can be used to clean your device before installing Trend Micro.
Remove Malware with Trend Micro Anti Threat Toolkit (ATTK) | Trend Micro Help Center
Hope this helps.
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