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120 Points

Mon, Nov 13, 2017 6:53 AM


Eleanor Newell_Trend Micro Internet Security_Cant' access settings after system restore

Eleanor Newell is having a problem with her PC. It was having multiple blue screen errors. In trying to fix. We have done a system restore and now the Internet Security system is not working correctly. It is in the system tray and can be updated and other functions work by right click access. The main console will not load and we have no access to settings of any kind. Can you assist please?