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R

2 Messages

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30 Points

Fri, May 29, 2020 10:21 AM

Editing Account information

Why can we not edit our account info?? Why when I log onto my account does it continue to show old expired plans and not allow me to remove them from the lineup??? Why am I constantly being harassed with popups telling me that I can add more devices for a plan which expired as I now have a new one and I have absolutely no way to stop these annoying popups????????? The plan expired = take the hint. I should not be constantly reminded of the ability for more devices as I no longer have the plan. You need to add the ability to remove old plans from my list of current ones as well as to stop being reminded I can add devices to a particular plan as I am well aware of what I can do or not. Trend products are not particularly user friendly = fix this!!!.