1 Message


100 Points

Saturday, September 9th, 2023 1:07 PM

Downloading Subscription renewal

We've renewed our subcription for 2024.  Do we have to uninstall previous version to install updated version

Brand User

Trend Security Expert


68 Messages


1.4K Points

3 months ago

Hi @strongtowne2020

First of all, thank you for extending your partnership with Trend Micro as your security provider for all your devices.

To answer your question , you don't have to uninstall and reinstall all the apps that you have on your devices, as they will be automatically updated with the latest expiration date; upon the payment of the renewal.

If you are wondering about the start download button that is shown after successfully doing a renewal purchase, that button is specifically used when you want to install the app to a new device.

Hope this helps! 

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