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4 Messages

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170 Points

Sat, Sep 24, 2016 3:45 PM

Closed

Debug folder growing despite changing ini file

Trend Micro Antivirus + version 10.0.1288
Windows 10.

The folder C:\Program Files\Trend Micro\AMSP\Debug keeps growing, filling up my disk constantly.
I have changed the .ini files, as suggested by the posts on this forum. That has never helped
I have reinstalled the application several times, each time also updating the .ini files of course.
After a reinstall, the problem does not initially occur, but the logging starts again after a few weeks or so.
I understand debug logs can be useful to find problems, but it should never be on by default. There should also be an easy to find toggle in the program to turn if off completely. Users should not be expected to start messing with .ini files to fix bugs in the software.

I expect there to be an easy to use OFF toggle for this logging. I've been using Trend Micro AV for a while because they have a very good reputation and do very well in tests. But if it keeps causing my disk to be full constantly, this will be the last time I buy another one of your products.