Coronavirus Scams, Cybercrimes and Trend Micro's Commitment to you

Great message from the Trend Micro CEO and COO. No questions, but I always keep my online habits strict by not going to unknown websites, click on unknown links, downloads, and etc. Always making sure Trend Micro has the latest updates, keeping Windows OS updated, and other software that I use updated. As far as working from home, I use my employer's IT recommendation by using their Multi-Factor Authentication (MFA) to make sure all our information stays safe at all times.

I am one of the many Trend Micro customer that likes this Antivirus software company very much and will remain their customer forever. Keep up the good work Trend Micro! You deserve all of it :).

From me and to all the Trend Micro staff member and the customers. Stay safe and stay home. Work from home as much as possible :)

I received an email from someone calling themselves AV Trend Micro stating that they are charging my credit card for 3 years of TM. I have a confirmation from TM that I only signed up for 1 year. I am assuming it is a hacker that is trying to get my credit card information BUT how did they even know I have TM? I have used it for YEARS. I should be protected from this. Correct?

I received an email from someone purporting to be AV Trend Micro stating they are charging my credit card for 3 years of TM protection. I have confirmation that states otherwise. I assume someone has gotten into DRI Trend Micro's account information. How? I have had TM for YEARS! There is no phone number to call to ask about this problem.

Hello, On 6/12/20 we received an email from the following address: info@trendaccount.xyz

My bank account has not been charged and my security software is set to auto renew so this is definitely a scam.

Here is the content:

Thank you for allowing us to serve your computer software needs.

PURCHASE INFORMATION BELOW:

INVOICE NO : TREND 87547539

ORDER ID : 6574653

PRODUCT CODE: 8564216

ORDER DATE : 12-06-2020

PRODUCT

QUANTITY

PLAN

PRICE(USD)

TREND

INTERNET SECURITY

01

5 YEARS

MAXIMUM

SECURITY FOR 3 DEVICES

$389.99

GRAND TOTAL: $ 389.99

AMOUNT IN WORDS: three hundred eighty nine and ninety nine cents.

FOR ANY QUERIES ABOUT BILLING OR SUPPORT YOU CAN CALL US ON 855-945-3169 / 213-973-1073 . IF YOU WANT TO CANCEL IT. TO GET THE REFUND WITHIN 24 HOURS YOU NEED TO COMPLETE THE REFUND PROCESS WITH TREND ACCOUNTS TEAM.

DECLARATION:

This is an automatically generated message to confirm receipt of your order from our server. you do not reply this E-MAIL call us on that number which is mention above….

NOTE: ONLY BILLING TEAM OF TREND SECURITY CAN GUIDE YOU ABOUT THIS INVOICE.

WE ARE HAPPY TO DELIVER YOUR ORDER

I keep getting emails from Trend Micro saying my subscription has expired and need to pay $396.44 even though it doesn't expire for another year. I'm wondering if someone has hacked your email contact system.