Changing my contact email address for the Trend Micro Community

My contact email address is correct at https://account.trendmicro.com/profile however I'm still receiving emails from Trend Micro Home Users Community to my OLD email address. Is there a way for me to change that specific email without contacting support? Thanks in advance for any help.

Responses

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tm_rochelle

Legend

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753 Messages

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13.4K Points

10 months ago

Hi, mark31166

Welcome to Trend Micro Home Users Community.

You may refer to this link on how to manage notifications from Trend Micro Home Users Community.

To change the registered email address, you may follow the steps below:

Open your Trend Micro Home User Community using the old email address.
Go to your profile icon, choose Profile Settings, then change the email address under the Profile Information tab.

Hope this helps.

-TM_Rochelle

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BigTex311

Neophyte

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2 Messages

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130 Points

@tm_rochelle ~ I went to Profile Settings & it already had my current email address loaded so that's fine. It's weird that the Community emails are being delivered to my old email address. If you think of anything else please reply. ~Thank you

10 months ago

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