Changing my contact email address for the Trend Micro Community

My contact email address is correct at https://account.trendmicro.com/profile however I'm still receiving emails from Trend Micro Home Users Community to my OLD email address. Is there a way for me to change that specific email without contacting support? Thanks in advance for any help.

Responses

T

tm_rochelle

Legend

•

753 Messages

•

13.4K Points

1 year ago

Hi, mark31166

Welcome to Trend Micro Home Users Community.

You may refer to this link on how to manage notifications from Trend Micro Home Users Community.

To change the registered email address, you may follow the steps below:

Open your Trend Micro Home User Community using the old email address.
Go to your profile icon, choose Profile Settings, then change the email address under the Profile Information tab.

Hope this helps.

-TM_Rochelle

2

BigTex311

Neophyte

•

4 Messages

•

240 Points

@tm_rochelle ~ I went to Profile Settings & it already had my current email address loaded so that's fine. It's weird that the Community emails are being delivered to my old email address. If you think of anything else please reply. ~Thank you

1 year ago

T

tm_rochelle

Legend

•

753 Messages

•

13.4K Points

Thank you for your response, Bigtext311

You may click the "click here" option at the end of the email to unsubscribe. Check the example below:

Hope this helps. Have a great day!

- TM_Rochelle

1 year ago

Need Help?

Ask the Community

BigTex311

Changing my contact email address for the Trend Micro Community

tm_rochelle

BigTex311

tm_rochelle

Need Help?

Latest Tech Insights