BigTex311's profile
Neophyte

Neophyte

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2 Messages

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130 Points

Tue, May 17, 2022 6:45 PM

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Changing my contact email address for the Trend Micro Community

My contact email address is correct at https://account.trendmicro.com/profile however I'm still receiving emails from Trend Micro Home Users Community to my OLD email address.  Is there a way for me to change that specific email without contacting support?  Thanks in advance for any help.

Legend

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753 Messages

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13.4K Points

6 months ago

Hi, mark31166

 

Welcome to Trend Micro Home Users Community.

 

You may refer to this link on how to manage notifications from Trend Micro Home Users Community.

 

To change the registered email address, you may follow the steps below:

  • Open your Trend Micro Home User Community using the old email address.
  • Go to your profile icon, choose Profile Settings, then change the email address under the Profile Information tab.

Hope this helps. 

 

-TM_Rochelle

Neophyte

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2 Messages

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130 Points

@tm_rochelle​ ~ I went to Profile Settings & it already had my current email address loaded so that's fine.  It's weird that the Community emails are being delivered to my old email address.  If you think of anything else please reply.  ~Thank you

Legend

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753 Messages

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13.4K Points

Thank you for your response, Bigtext311

 

You may click the "click here" option at the end of the email to unsubscribe. Check the example below: 

 

 

Image

 

 

Hope this helps. Have a great day!

- TM_Rochelle

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