hanleyp's profile

1 Message

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130 Points

Sun, Jan 29, 2017 2:19 AM

Closed

Cant find Page for paid version download

Purchased "Trend trend micro maximum security few days ago for 2 devices" i have this already for my computer but want to use this on my daughters windows computer.
In following the installation for PC
--when I enter shop.trendmicro.com.au/getMax I don't get the page shown in the instructions with 5 options including "Install program . The purchased instructions say to click "Install program" and then select the "paid version" option.
Instead the page that I get says "Thank you for installing Trend Micro maximum security 2017 . Click here to start your download.
Q how do I get to the "Paid version" where I enter the serial number?

2 Messages

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120 Points

Il y a 5 y

hi i paid for trend micro maximum security 6 devices 24mounths a week ago trying to load but not getting the
page as shown on the directions how do i get to the paid version

2 Messages

 • 

120 Points

Il y a 5 y

hi i paid for trend micro maximum security 6 devices 24mounths a week ago trying to load but not getting the
page as shown on the directions how do i get to the paid version and add the activation key

1 Message

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110 Points

Il y a 5 y

connect with trend micro person to person facility and report this problem. They will tell you how to fix this. It works.
Brand User
tm_jb

Prodigy

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166 Messages

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3.4K Points

Il y a 5 y

Welcome to the community @hanleyp, @john.settre and @bjl!

@hanleyp, it seems that you've already downloaded the installer on your computer. It should be under your downloads folder and all you have to do is to run the installer. It will ask you to enter the serial number afterwards.

@john.settre, if you haven't downloaded the installer yet then all you need to do is to follow this guide:


Installing Maximum Security 2017

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