1 Message


100 Points

Mon, Jan 17, 2022 9:40 PM

Blocked Websites

How do I unblock websites that I know are safe??

Brand User



655 Messages


9.5K Points


Hi @michaelhackett7648,

Welcome to Trend Micro Home Users Community!

Trend Micro blocks a website if it is suspicious or dangerous but if you confirm that it is a safe website, you may add the website on Trend Micro's Exception/Approved List:

For Windows computers, you may refer to this link: 
How to add items in Trend Micro Exception List on Windows

For Android, here is a guide:

  1. Tap the Exceptions & History tab, then choose Approved List.

  2. Tap Add. Provide the website name and link, then click Save.

TIP: Use the asterisk (*) on links to include subdomains, for example:

  • http://*.trendmicro.com/*
  • http://*.facebook.com/*

I hope this helps.

- TM_Kath

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