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Prodigy

Prodigy

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172 Messages

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4.3K Points

Sunday, March 26th, 2023 12:30 PM

Closed

Answered

Anyone still alive on TM???

​This forum seems abandoned, either close it or come here to provide answers in a timely manner.​

​Having unanswered posts for 1 week  is not acceptable

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hustler

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90 Messages

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2.8K Points

6 months ago

What is it you would like to share in this forum ? Those who have license of Trend Micro are still using it.

Prodigy

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172 Messages

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4.3K Points

@The_Eagle_007​ 

I do have 6 licenses , ranging from 1 to 3 years.

I still using it.

But I posted several questions nobody answered , more than a week ago.....

Hustler

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90 Messages

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2.8K Points

@claudiubotezatu​ post it here. I will try to answer those for you.

Prodigy

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172 Messages

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4.3K Points

@The_Eagle_007​ 

OK, see this:

​If there is a detection, the item will be moved to quarantine , visible on "Security report / See more details"​

​The removed item is marked as "​​Removed​​" but you have the option to "​​Restore​​" it, see below:​

​ ​ ​ ​

​However, even though you "​​Restore​​" it, the item will still be in Quarantine with the status "​​Removed​​"​

​This creates confusion.... after several months ,  when you inspect the "Security Report" you may not remember which one was restored and which one not.​

​Why is so difficult to mark the restored items with "​​Restored​​"​

​I asked this more than 2 years ago!​

Prodigy

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172 Messages

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4.3K Points

@The_Eagle_007​ 

Or this:

Activate the Firewall Booster to enhance.....Windows Firewall

​​​even though Windows Firewall if OFF ( I am using a third party firewall)​ this setting it is still active (I can switch it ON or OFF) ​​

​​​If Windows Firewall is disabled , TM should detect this, and grey out the option.​​ "Activate Firewall Booster"

Hustler

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90 Messages

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2.8K Points

@claudiubotezatu​ its good that the threats are showing up as removed even after restore option as it will give the proper insight of the threat and its path where it is located. Also check under the settings for "exception list". If a threat is restored it will be automatically added in the exception list which is not detected afterwards if you have restored it unless you remove it from exception list. This option of Trend Micro adding it to exception list is introduced recently. If you have restored a file like few years ago it might not show up there. But it will be detected again and again by Trend Micro. Thats why they introduced this option of adding it to exception list automatically.

(edited)

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