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Neophyte

Neophyte

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2 Messages

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160 Points

Wed, Jan 26, 2022 6:19 AM

Almost every function does not work on Firefox

Hello,

some months ago, I posted this problem: https://en.community.trendmicro.com/conversations/pc-security/trend-micro-toolbar-for-firefox-gone-since-latest-update/61c2f0e7d8944f34de6880db?commentId=61c9ff0b49c6e64e2a51924d

Here, I explained how the Trend Micro Toolbar and its functions disappeared from Firefox.

Now, not only that problem is still there, but there are also new problems on Firefox:

  • Before, Trend Micro analyzed if a downloaded file was safe. Now that doesn't work.
  • Before, the parental control tool used to work. Now it doesn't work anymore and doesn't filter Pornography or blocked sites.

This problem is only for Firefox, and I fear it might worsen. Right now, the only thing that works is the Password Manager.

What is happening? It should be time for these kinds of problems to get solved.

Brand User
tm_kath

Legend

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683 Messages

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10.9K Points

Il y a 7 m

Hi @xavierbz98,

Welcome to Trend Micro Home Users Community!

I've sent you an email to further assist you with this. Please check if you received it.

- TM_Kath

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