购买了续费功能为什么不能更新使用

Hi, 80293866

 

Welcome to Trend Micro Home Users Community!

 

We recently release the latest version of Trend Micro which is Version 17.7, you may install the latest version and check if the issue still persists:

 

How to install Maximum Security (For Windows)

How to install Antivirus for Mac

 

Please let us know if you encountered any error messages by replying to this thread. 

 

You may also manage your Trend Micro subscription on our online portal. 

 

Hope this helps. 

- TM_Rochelle