K
Neophyte

Neophyte

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1 Message

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100 Points

Fri, Feb 25, 2022 7:14 PM

"Scan Starting Soon" pop-up

How do I turn this off permanently? Very distracting. 

Legend

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695 Messages

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12.3K Points

4 m ago

Sorry to hear about your experience, kwebber.

Kindly restart the components of Trend Micro. Here's how you can do that:
1. Open the Trend Micro Diagnostic Toolkit.
2. Click the (C) Uninstall tab.
3. Click the 5. Stop all Components button.
4. Then click 2. Delete Now.
5. After that, click 4. Start all Components.
6. Open Trend Micro Main Console and observe if it will still persist.

 

You may also try to upgrade your Trend Micro to the latest version. We recently release the latest version of Trend Micro which is Version 17.7, you may install the latest version using the link below: 

 

How to install Internet Security

 

Hope this helps. Let us know how it goes.

- TM_Rochelle

tom_emmelot

Elite Solutionist

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1.3K Messages

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32.9K Points

4 m ago

Hi @kwebber ,

You can do that by planning your own scan time in the Menu!

Kind regards,

Tom

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