Trend Security Expert
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830 Messages
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33.2K Points
"Email Defender cannot work" — Are you getting this error message?
Multiple Trend Micro users are experiencing issues with Email Defender being greyed out. They're getting the error message "Email Defender cannot work." when accessing Outlook.com. This is caused by the changes in the keyname for Outlook Webmail.
Are you also experiencing the same issue with Email Defender?
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Official Solution
tm_helen
Trend Security Expert
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36 Messages
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1.1K Points
5 months ago
Hi @jefftladd,
The latest edition of the Trend Micro toolbar has just launched today. For detailed instructions, please check it below.
How to Update Trend Micro Toolbars and Extensions on Windows.
Let us know how it goes.
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jefftladd
Neophyte
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1 Message
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70 Points
5 months ago
Why am I always getting the "Email Defender will not work" message on Outlook and how can I make it work?
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