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A

2 Messages

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30 Points

Tuesday, February 11th, 2020 4:04 PM

Closed

sync

I have saved additional passwords on my tablet. How do I get the password manager on my pc to sync and pick up that new password?
Brand User

Legend

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739 Messages

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10.2K Points

4 years ago

Hi amjsjms44,

 

To install Password Manager on your PC, please follow the steps on this guide:

 

Installing Password Manager

 

The passwords should sync once you are logged in to your account.

 

- Reine

 

2 Messages

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30 Points

Password manager already loaded to PC. logged in and logged out and logged in again. New password is still missing.
Brand User

Prodigy

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268 Messages

 • 

3.5K Points

Hi amjsjms44,

 

May I please know which account are you trying to use in logging in? 

Also, just to clarify, you're able to access the Password Manager on both devices (PC and tablet), can see old passwords saved, but the newly saved one is not visible. Is that right?

 

Note: I've set this post to private so you may disclose your email address here. 

 

Awaiting your response.

 

~Pia

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