P
Neophyte

Neophyte

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1 Message

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70 Points

Sat, Sep 26, 2020 1:35 PM

Closed

Password Manager and MS Edge

I installed Password Manager on both desktop (Win 10) and Android. Works on Android however I have an issue with desktop. When using PW Manager it automatically loads on Internet Explorer 11. I tried disabling IE11 to force it to used Edge but it will not load at all. I am using the latest TrendMicro software and Win 10 is as up to date.

Brand User
tm_cathy

 Superstar

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576 Messages

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9.3K Points

2 years ago

Hi, PeteAllan!

 

Welcome to Trend Micro Home Users Community.

 

Have you already installed Trend Micro Toolbar for Microsoft Edge? To add it on your Microsoft Edge, please go to this link below:

 

http://spr.ly/61216Gx4Sj

 

For more information about Trend Micro Password Manager for Microsoft Edge, you may refer to this link below:

How to use Password Manager for Microsoft Edge

 

Let me us know if you have further questions.

 

- TM_Cathy

Neophyte

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7 Messages

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142 Points

2 years ago

Me too. Very annoying!

Legend

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753 Messages

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13.4K Points

Hi, btrlin

 

I'm sorry to hear of your experience. You may check the link below on how to enable the Trend Micro Security for Microsoft Edge:

 

Trend Micro Security

 

To enable the Password Manager you may check this link:

 

How to use Password Manager for Microsoft Edge

 

Hope this helps. Let us know if you need further assistance.

 

- TM_Rochelle

Neophyte

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7 Messages

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142 Points

OK, I tried again. It says to install the extension for Chrome. I don't have Chrome so I didn't bother. This time I tried it anyway just to see what happens and I managed to at least get the PM icon up on Edge. I checked and it seems to be on and all my passwords are there from when I was using the TM PM before Edge was upgraded. However, unfortunately, it still does nothing. It doesn't offer passwords nor does it ask to add new ones. I'll have to revert back the Edge password manager.

Brand User
tm_kath

Legend

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729 Messages

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13K Points

Hi btrlin,

 

Adding a new account/password and passcard replay is not yet available on Microsoft Edge Next. Adding a new account/password is only available on the Password Manager Console.

 

I hope this helps.

 

- TM_Kath

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