defanti's profile
Neophyte

Neophyte

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3 Messages

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140 Points

Thursday, May 30th, 2019 4:26 PM

Closed

how to use internetsecurity key on my password manager

I Have Internetsecurity on my computer, but I can use Passwordmanger with the same key
Brand User

Prodigy

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361 Messages

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5.4K Points

4 years ago

Hi defanti,

Since you are using Internet Security, you are entitled to install the Free Trial version only. For instructions on how to install Password Manager with your Trend Micro Security license, refer to this Knowledge Base article: Installing Password Manager

Should you have further inquiries, please don't hesitate to inform us.

~Cha

Neophyte

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3 Messages

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140 Points

4 years ago

Hi, tks.

Ok. To solve I bought now Trend Micro Maximum security that deliver something to "protect anda manager password".


But the key dont work too on password manager.


Brand User

Trend Security Expert

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784 Messages

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31.4K Points

4 years ago

Hi, defanti,

You can also install the Trend Micro Password Manager through the Trend Micro Maximum Security main console.

1. Open the Main Console of the  Trend Micro Maximum Security.
2. Go to the Data tab.
3. Look for Password Manager and tap on Download Now button.
4. Finish the installation.

Let me know how it goes.

`Kree

Neophyte

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3 Messages

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140 Points

4 years ago

Hi Kree, tks for your help.
Sorry, I believe I had not passed the infformation that I already had an active password manager license and is now expired, I can not use maximum security license? Do I really have to install again?

Tks again
Brand User

 Superstar

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650 Messages

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8.5K Points

4 years ago

Hi defanti,

If you already have the Password Manager program on your device, you may change the activation code of your password manager and use your Maximum Security. 
Here is the link where you can have the instruction on how to change the code : Changing the activation code of Password Manager

Hope this helps.
- Ann

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