
Neophyte
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6 Messages
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170 Points
Free Dark Web
As a result of receiving advice from a security service I use regarding safe keeping of passwords, called Dashlane, they advised me my system may have been compromised and they provided a free scan product that revealed I had three breaches which "stole" usernames, IP addresses, passwords and emails. How can this happen when I have a full blown security in Trend Micro supposedly protecting my systems?
tom_emmelot
Elite Solutionist
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1.4K Messages
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33.3K Points
5 years ago
Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!
Can you provide me that free scan program that you got from them, so i can look of mine passwords are stolen!
I use TM maximum now for 20 years and never got a infection or stolen usernames.
But you make me scared.
Hope to here from you.
Kind regards,
Tom
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tm_x
Superstar
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571 Messages
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9.5K Points
5 years ago
As Tom requested, can you please provide us the free virus scanner? That will allow us to check it and its processes.
^X
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robval
Neophyte
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6 Messages
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170 Points
5 years ago
Rob
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tom_emmelot
Elite Solutionist
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1.4K Messages
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33.3K Points
5 years ago
How you got the idea to let Dashlane to do a scan on your computer?
I do not think anything has been stolen from your computer and this is because your using TM!
And that is why i ask you the program where they show you that you got a data-leak.
Because if so, they should have this scanner public on their site, but that is not there!!!
I think that Dashlane try to sell you their product , and if you have Trend Micro Maximum security you also get a password manager.
Here from you,
Kind regards,
Tom
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robval
Neophyte
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6 Messages
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170 Points
5 years ago
I have been subscribing to Dashlane for a quite a few years and what I like about their system is all of my passwords are available to me via any computer I am using or any hand held device I have, no matter where I am. The service re the dark web issue is a new extension to their services which I didn't know about. The fact that someone has raided my PC without leaving a sign that was not picked up by TM was why I logged that question. As a result I have discontinued my contact that I had with the three public sites where my security was breached and that now gives me a better feeling of security. I will continue cancelling my contact with sites that I no longer use and that should give me further safeguards.
Regards
Rob
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tom_emmelot
Elite Solutionist
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1.4K Messages
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33.3K Points
5 years ago
I know Dashlane, is also available in the Netherlands where i live.
But i still dont know how you find out that "stole" usernames, IP addresses, passwords and emails.
And that this was stolen from your computer. So what triggered that you find out this!
If you have sites where you must login and they are not protected and if you must put in your email address, yes then they have some information from you.
What you mean is that you really was hacked and they compromise you with it!
Here from you.
Kind regards,
Tom
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robval
Neophyte
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6 Messages
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170 Points
5 years ago
I was completely unaware of any issue until Dashlane sent me an e-mail inviting me to run their application on my files.
As they have devised this facility for their customers I assume more people will join their system to gain the benefit of this development. I am still disappointed that TM didn't have any way of alerting me to the fact that this issue exists.
Rob
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erza
Prodigy
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176 Messages
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4.4K Points
5 years ago
Good discussion, let me join in!
Trend Micro Security cannot prevent your email address stored in banks, social media or other databases from being stolen during a data breach (e.g. Yahoo, Facebook, Under Armour, etc).
From experience, Facebook notified me by email when my email address was stolen not from their database but from another.
It's a nice service but it also means they have access to the list of stolen email addresses (⌒_⌒;)
I think it's a good idea to notify customers of a breach and so we can take action. After I was notified by Facebook, I changed my email address, updated all my online accounts, called my banks...
@tom If you're looking for a service/product, I use HackNotice to monitor the latest hacks and identity exposures. You can also check here but use it only if you are comfortable
https://haveibeenpwned (dot) com
Now, it's a different story if your email address and passwords are stolen from your computer.
^erza
P.S. I moved this to Idea section.
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tom_emmelot
Elite Solutionist
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1.4K Messages
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33.3K Points
5 years ago
Thanks for the link you provided, ^erza,
And Rob thanks for the input, shall try to get the program that looks on your computer to see i am hacked from Dashlane.
Stay posted.
Kind regards,
Tom
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