Latest Release: Trend Micro Security 17.8.1121 for Windows is Here! Stay ahead of cyber threats! Upgrade Now!




2 Messages


140 Points

Friday, July 3rd, 2020 4:26 PM


Contact Trend Micro

When my password was not working, I requested the option to have it sent by email. It responded that it could not do this. How can access my account if you cannot send me an email?

Brand User

Trend Security Expert


766 Messages


15.4K Points

3 years ago

Hi, GAA0805!


Welcome to Trend Micro Home Users Community.


To verify the issue, may we know the link where you requested to reset your password? It would also help us if you can provide a screenshot.


Here is a guide to take a screenshot:

How to take a screenshot


Awaiting your reply.


- Kath


Need Help?

Ask the Community

Latest Tech Insights