G
Neophyte

Neophyte

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2 Messages

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140 Points

Fri, Jul 3, 2020 4:26 PM

Closed

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When my password was not working, I requested the option to have it sent by email. It responded that it could not do this. How can access my account if you cannot send me an email?

Brand User
tm_kath

Legend

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729 Messages

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13K Points

2 years ago

Hi, GAA0805!

 

Welcome to Trend Micro Home Users Community.

 

To verify the issue, may we know the link where you requested to reset your password? It would also help us if you can provide a screenshot.

 

Here is a guide to take a screenshot:

How to take a screenshot

 

Awaiting your reply.

 

- Kath

 

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