Neophyte
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2 Messages
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140 Points
Contact Trend Micro
When my password was not working, I requested the option to have it sent by email. It responded that it could not do this. How can access my account if you cannot send me an email?
Neophyte
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2 Messages
•
140 Points
When my password was not working, I requested the option to have it sent by email. It responded that it could not do this. How can access my account if you cannot send me an email?
tm_kath
Trend Security Expert
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766 Messages
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15.4K Points
3 years ago
Hi, GAA0805!
Welcome to Trend Micro Home Users Community.
To verify the issue, may we know the link where you requested to reset your password? It would also help us if you can provide a screenshot.
Here is a guide to take a screenshot:
How to take a screenshot
Awaiting your reply.
- Kath
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