
Neophyte
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3 Messages
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40 Points
Ask to save logins and passwords for websites
Trend turns this off in firefox and so I can't autofill any logins
to put it simply, this is bloody annoying
how do I stop trend from doing this ? ? ?
Neophyte
•
3 Messages
•
40 Points
Trend turns this off in firefox and so I can't autofill any logins
to put it simply, this is bloody annoying
how do I stop trend from doing this ? ? ?
tm_cathy
Superstar
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576 Messages
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9.3K Points
4 years ago
Hi, gdav9!
Welcome to Trend Micro Home Users Community.
May I know if you have added Trend Micro Password Manager toolbar on your Firefox?
Trend Micro Password Manager turns-off your browser's built-in Autofill logins for it to work smoothly. If you prefer Autofill logins for Firefox, you may remove the Password Manager extension and refer to this link below to enable Autofill logins:
Autofill logins on Firefox
Let me know if you have further questions.
- Cathy
2
reine_roque
Legend
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739 Messages
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10.2K Points
4 years ago
Hi gdav9,
Trend Micro Security doesn't have a feature that disables Autofill logins from Firefox. That's why we had to reconfirm if you have installed Password Manager instead.
How were you able to confirm that Trend Micro is disabling the setting on Firefox? Did you receive an error message or a notification from Trend Micro?
To further isolate this, please try turning off Trend Micro to check if it's the same.
1. On the system tray, right-click on the Trend Micro logo to choose Exit.
2. Wait for 1 to 2 minutes until the logo disappears. Trend Micro should be off.
3. Open Firefox and check if the setting Ask to save logins and passwords for websites is disabled.
- Reine
0
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