V
Neophyte

Neophyte

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1 Message

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100 Points

Tue, Jun 1, 2021 9:55 PM

Yearly renewal

Why do I keep getting billed for a product that is paid thru 2022?  Apple keeps automatically renewing this!  Very annoying.

Responses

Brand User
kim_de_guzman

Prodigy

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411 Messages

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4.7K Points

22 d ago

Hi, vcook.

 

The bill you are getting is coming from your Trend Micro Mobile Security subscription on your iPhone. Are you still using this protection? If you are not using this anymore, you can cancel it by following the instructions on the link below:

 

How to cancel a subscription from Apple

 

Let us know if you need further assistance.

 

- TM_Kim