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Neophyte
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1 Message
100 Points
Wednesday, May 26th, 2021 7:19 AM
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It keeps saying it’s disabled. I’ve paid for it thru 10/2021
Superstar
445 Messages
8.6K Points
3 years ago
Hi cindi54,
Welcome to Trend Micro Home Users Community!
Can you try to double check if your Trend Micro account is logged in, on the settings menu?
If it's not, kindly log in to activate the subscription. You can also try to follow the instructions below if the problem is still happening.
Error: Cannot Connect to the VPN (WiFi Protection)
Hope this helps!
-TM_Angelo
tm_angelo
Superstar
•
445 Messages
•
8.6K Points
3 years ago
Hi cindi54,
Welcome to Trend Micro Home Users Community!
Can you try to double check if your Trend Micro account is logged in, on the settings menu?
If it's not, kindly log in to activate the subscription. You can also try to follow the instructions below if the problem is still happening.
Error: Cannot Connect to the VPN (WiFi Protection)
Hope this helps!
-TM_Angelo
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