C
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Wed, May 26, 2021 7:19 AM

Wifi protection is not working

It keeps saying it’s disabled. I’ve paid for it thru 10/2021

Responses

Brand User
angelo_audrey_dizon

Prodigy

 • 

174 Messages

 • 

3.2K Points

1 m ago

Hi cindi54,

 

Welcome to Trend Micro Home Users Community!

 

Can you try to double check if your Trend Micro account is logged in, on the settings menu?

 

If it's not, kindly log in to activate the subscription. You can also try to follow the instructions below if the problem is still happening.

 

Error: Cannot Connect to the VPN (WiFi Protection)

 

Hope this helps!

 

-TM_Angelo