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serenitymw's profile



1 Message


150 Points

Friday, May 12th, 2023 8:51 PM



Vpn affecting iPhone performance m

Hi I am finding my vpn affecting my iPhone performance.  I have troubleshooted all other issues.  Unfortunately I turn it off and it comes right back on.  Is there a way to turn it off permanently?

thank you!

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Brand User

Trend Security Expert


114 Messages


2.3K Points

7 months ago

Hi @serenitymw,

Welcome to Trend Micro Home Users Community!


I understand that you're having issues with the VPN and your mobile device and we would like to apologize for the inconvenience you're experiencing. Have you tried using a different internet connection to check if the issue still exists? Also, kindly check if there are other VPN applications installed in the device that might be conflicting with the Trend Micro program.


We would appreciate if you can tell us more about the issue that you're having with the VPN application.

Awaiting for your response.



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