I
Neophyte

Neophyte

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1 Message

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100 Points

Fri, Oct 22, 2021 4:26 PM

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Brand User
tm_angelo

 Superstar

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335 Messages

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6.4K Points

1 m ago


Hi, idajoe00!

 

Welcome to Trend Micro Home Users Community.

 

To help you on your concern, I would like to ask further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem.

 

Also, please provide us the following information:

 

1. On what device and its Operating System Version.
2. Exact Error Message if there's any.
3. Screenshots of the problem if possible.

 

Let us know how it goes.

 

-TM_Angelo

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