J
Neophyte

Neophyte

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4 Messages

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200 Points

Sat, May 8, 2021 1:01 AM

Trend micro mobile security. Does not hide your IP address

So i got this app for protection on my apple device. its good for blocking websites but it does not hide my IP address. how i found out it wasn’t hiding my ip address? i used a testing website to see if my VPN was working. and sure enough it said all my information was exposed on all the websites i been on. including your IP address, IPv4, IPv6, Locality, City, Country, Postal Code, Time Zone, ISP, Organization, ASN, ASN Org, Network, etc. a vpn is supposed to Hide your ip address and block bad websites. So PLEASE PLEASE PLEASE! Fix this issue on web guard because i love this app and i do not want to switch to a different security app. Thank you

Responses

Brand User

Prodigy

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370 Messages

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5.2K Points

1 m ago

Hi, JoAdventureTv!

 

Welcome to Trend Micro Home Users Community.

 

Trend Micro VPN makes sure that your data are secured but not make your identity or location anonymous when surfing the internet.

 

We'll take your experience into account and inform our developers so they can check and evaluate to improve our product.

 

By the way, may I know what website did you use to test it?

 

- TM_cathy

Neophyte

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4 Messages

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200 Points

top10vpn.com

Brand User

Hustler

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162 Messages

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2.9K Points

Hi JoAdventureTv,

 

I'll relay this product feedback to our team to be considered for future updates. Thank you for this suggestion and we highly value your thoughts about our products. Thanks!

 

- TM_Angelo