T
Neophyte

Neophyte

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1 Message

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100 Points

Mon, Oct 10, 2022 11:43 AM

Testing- for interference on mobile security

How can you turn mobile security off and then back on for testing and validation of interference to other mobile apps 

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tm_kree

Technoid

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583 Messages

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22.5K Points

2 months ago

Hi @tomcommons!

Good question!

What we do to fully isolate when we do troubleshooting is to uninstall the Trend Micro Mobile Security App, this will allow us to completely rule out that it's causing the issue. You can do the same with your testing and validation. Just make sure to install and activate it afterward.

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tm_kath

Legend

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731 Messages

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13.1K Points

Thanks, @tm_kree​!!

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