T
Neophyte

Neophyte

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1 Message

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100 Points

Sun, Mar 20, 2022 9:38 PM

spreading renewal to other devices

The Home Use license program for U S Courts was renewed and I have been emailed a new serial number.  I've updated my home computer but I can't get the renewal to spread to my iPad and 2 iPhones.  How do I do this?

Legend

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652 Messages

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11.4K Points

2 m ago

Hi, tgin

 

Welcome to the Trend Micro Home Users Community! 

 

Your subscription is valid until March 21, 2023. I understand that your expiry date on your mobile does not match its supposed expiry date. You may follow the steps below to activate the subscription:

  1. Open the Mobile Security App
  2. Go to the Setting of the App
  3. Tap 'Sign out' then,
  4. Tap 'Set-up an Account' then sign your Trend Micro Account 

By the way, you may manage your Trend Micro subscription on our online portal.

 

Hope this helps. Let me know if you need more help. 

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