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Neophyte
•
3 Messages
190 Points
Wed, Mar 31, 2021 9:54 AM
Closed
Resolved
Device is cloned
Responses
Superstar
613 Messages
8.8K Points
Il y a 1 a
Hi, petegriff66.
Can you send a screenshot of the Trend Micro Mobile Security app installed on your device? May I also know where did you download the app from?
Please make sure to download the Trend Micro Mobile Security app from Google Play Store or App Store only.
Awaiting for your response.
- TM_Kim
apple App Store
Legend
739 Messages
10.2K Points
Hi petegriff66
If Mobile Security was directly downloaded from the Appstore then it's the legitimate application. May I know why do you think it's fake? if you can send a screenshot of the version info or of the app it would help us verify it.
- TM_Reine
tm_kim
Superstar
•
613 Messages
•
8.8K Points
Il y a 1 a
Hi, petegriff66.
Can you send a screenshot of the Trend Micro Mobile Security app installed on your device? May I also know where did you download the app from?
Please make sure to download the Trend Micro Mobile Security app from Google Play Store or App Store only.
Awaiting for your response.
- TM_Kim
1
0
reine_roque
Legend
•
739 Messages
•
10.2K Points
Il y a 1 a
Hi petegriff66
If Mobile Security was directly downloaded from the Appstore then it's the legitimate application. May I know why do you think it's fake? if you can send a screenshot of the version info or of the app it would help us verify it.
- TM_Reine
0
0