petegriff66's profile
Neophyte

Neophyte

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3 Messages

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190 Points

Wed, Mar 31, 2021 9:54 AM

Closed

Resolved

Phone is displaying fake version of trend micro mobile

Device is cloned

Brand User
tm_kim

 Superstar

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613 Messages

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8.8K Points

Il y a 1 a

Hi, petegriff66.

 

Can you send a screenshot of the Trend Micro Mobile Security app installed on your device? May I also know where did you download the app from?

 

Please make sure to download the Trend Micro Mobile Security app from Google Play Store or App Store only.

 

Awaiting for your response.

 

- TM_Kim

Neophyte

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3 Messages

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190 Points

apple App Store

Brand User

Legend

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739 Messages

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10.2K Points

Il y a 1 a

Hi petegriff66

 

If Mobile Security was directly downloaded from the Appstore then it's the legitimate application. May I know why do you think it's fake? if you can send a screenshot of the version info or of the app it would help us verify it.

 

- TM_Reine

 

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