
Neophyte
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3 Messages
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140 Points
Mobile Phone Protection
We have renewed our protection but the expiry date has not flowed through to our mobile devices and it won’t refresh
Neophyte
•
3 Messages
•
140 Points
We have renewed our protection but the expiry date has not flowed through to our mobile devices and it won’t refresh
tm_klariz
Trend Security Expert
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114 Messages
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2.3K Points
6 months ago
Hi @brendo_m,
Thank you for joining Trend Micro Home Users Community!
To update the expiry date of the subscription, you may follow the steps on the article provided below:
Updating expiry date on Mobile Security
Hope this helps.
Regards,
tm_klariz
0
0
brendo_m
Neophyte
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3 Messages
•
140 Points
6 months ago
Thanks but the logout page isn’t available… after I’ve clicked on sign out….
0
0
tm_klariz
Trend Security Expert
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114 Messages
•
2.3K Points
6 months ago
Hi @brendo_m,
Once you've sign out of your Trend Micro account, go to Settings. Under Account & Registration, tap Setup an account and you may sign-in with your Trend Micro account from there.
Let me know how it goes.
Regards,
tm_klariz
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0