1 Message


100 Points

Friday, February 18th, 2022 7:11 PM



Junk mail

I was informed at point of purchase by Spark NZ that this security system blocked unwanted junk mail. It does NOT. Provide a fix please.



753 Messages


13.4K Points

1 year ago

Hi warrenchrisdwight,


Welcome to Trend Micro Home Users Community!


Please enable the Fraud Buster feature of Trend Microo, it is designed to deal with this type of scam email, using artificial intelligence (AI) technology to identify the topic and to understand the intention of the scam. As part of Trend Micro Toolbar, Fraud Buster protects Gmail and Outlook webmail in Internet Explorer, Chrome, and Firefox. The example below uses Gmail in Chrome to show the setup.


You may also refer to this link below:


How to use Fraud Buster


May I know if you already installed the Trend Micro toolbar, if not kindly follow the instructions below to add the extension in your browser. After that you should be able to access the feature Fraud Buster.


How to get Trend Micro Toolbar on your browsers (Trend Micro Security for Windows)



Let us know if you have further questions.



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