K
Neophyte

Neophyte

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2 Messages

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150 Points

Sun, Jul 17, 2022 4:18 AM

Closed

Replied

iPhone PROBLEM!

I had this on my Android phone last, but now that I’ve got it on my iPhone it’s worse! Why can’t this take a secret snap picture if someone put’s in the wrong code??? Let alone it should also record voice for thirty seconds afterwards, and even record the finger print as well! What are you people doing?? 

Neophyte

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2 Messages

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90 Points

4 months ago

They just dont care ….I’ve had to ring them trying to update my subscription because their so called help site is inaccurate and basically a shambles..the phone help because of their system took close to an hour to update my subscription….there must be a better company….ringing might get it fixed…good 🍀 luck

 

Brand User
tm_kim

Legend

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682 Messages

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10.1K Points

Hi, khabe.w.

 

Secret Snap automatically captures and saves photos when someone tries to unlock your Android device or locked applications. This feature will help you find out who took your device.

 

Kindly note that Secret Snap does not work on Android version 8.0 or above. This is due to the Android OS limitation in which the system will not broadcast password failure on the screen lock page to the application.

 

This feature does not occur on Mobile Security on iOS devices. You can check this link to know How to find missing iPhone or iPad with Trend Micro.

 

- TM_Kim

 

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