2 Messages


40 Points

Fri, May 8, 2020 10:10 PM

Incorrect renewal

My account was just activated a week ago & now it says it’s expired !


Brand User



471 Messages


6.2K Points

1 y ago

Hi, chrisellann!


Welcome to Trend Micro Home Users Community.


May we know where did you receive the message? If it is on a mobile device, make sure you are signed in your Trend Micro account. If it is on a computer, make sure that the correct serial number is registered.


Let us know how your online chat goes or need further assistance.


- Kath